Reviewed, never raw
Nothing enters the Operating Manual without a human reviewer. Every approved record carries its source citation, so anyone with scoped access can trace any answer back to the moment the owner or key person said it.
Throughline captures the operating knowledge a business depends on — interviews, decisions, and the rules of how it actually runs. Reviewed for provenance, scoped per access, and made transferable before the handover so the business does not depend on the owner or key people.
Nothing enters the Operating Manual without a human reviewer. Every approved record carries its source citation, so anyone with scoped access can trace any answer back to the moment the owner or key person said it.
Buyer preview, incoming operator, advisor, legal reviewer — each scoped access link sees only what its scope pre-approves. Sensitive context stays where it belongs, even when the same question is asked twice.
When the Manual can’t answer, it gaps the question for review rather than guess. No fabrication, no guesswork — the transfer stays trustworthy because the unknowns are visible.